Billing Terms & Conditions
Thank you for choosing Nalebe as your preferred footwear provider. We strive to provide you with glamorous and comfortable footwear that meets your style and comfort needs. In order to ensure a smooth billing process, please take a moment to review our billing terms and conditions.
Payment Methods:
We accept the following payment methods:
- Credit cards (Visa, Mastercard, American Express)
- Debit cards
- PayPal
Payment Processing:
When you place an order on our website, your payment will be processed immediately. You will receive an email confirmation once your payment has been successfully processed.
Order Confirmation:
After your payment has been processed, you will receive an order confirmation email. This email will include details of your order, including the items purchased, the total amount paid, and the shipping address provided.
Order Cancellation:
If you wish to cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that once your order has been shipped, we are unable to cancel it.
Order Modification:
If you need to modify your order, such as changing the size or color of an item, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that once your order has been shipped, we are unable to modify it.
Shipping and Handling Fees:
Shipping and handling fees will be applied to your order at checkout. The exact amount will depend on the shipping method selected and the destination of your order. Please note that these fees are non-refundable.
Taxes:
Applicable taxes will be applied to your order at checkout. The exact amount will depend on the shipping address provided. Please note that these taxes are non-refundable.
Order Disputes:
If you have any issues or disputes regarding your order, please contact our customer service team. We will work with you to resolve any problems and ensure your satisfaction.
Refunds and Returns:
Please refer to our Refund Policy for information on refunds and returns. Our policy outlines the eligibility criteria and process for returning items and receiving refunds.
Contact Information:
If you have any questions or concerns regarding our billing terms and conditions, please contact our customer service team at Info@nalebeofficial.com. We are here to assist you and provide any necessary clarification.
Thank you for choosing Nalebe. We appreciate your business and look forward to serving you again in the future.